Privacy Notice  
Last updated: 14th May 2024

Applicable to:


Everen Limited (“Everen”).


The policy of Everen Limited is to respect and protect the privacy of individuals whose data we process in the course of our business, including data relating to employees, shareholders / insureds, third party vendors and claimants. 


Everen Limited exercises the safeguards and precautions set forth in this written notice (the “Privacy Notice”) to maintain the confidentiality of information we process.


This Privacy Notice sets out Everen Limited’s current policies and practices with respect to:

  • what personal information about you we may hold or collect;

  • how we may use your personal information;

  • who we may disclose your personal information to;

  • contacting us and your rights to access and update your personal information; and

  • how changes to this Privacy Notice will be made.


The Everen Limited website may contain links to other third-party websites.  If you follow a link to any of those third-party websites, please note that they may have their own privacy policies and that we do not accept any responsibility or liability for their policies or processing of your personal information. Please check these policies before you provide any personal information to such third-party websites.


Scope of applicability

This notice applies to you if you are our employee, the employee of a shareholder / insured, a Director of one of our companies, third party vendor (or one of its employees) or claimant.


Use of Your Personal Data

Everen Limited will process the following data collected in connection with our business purposes:

  • information may include your name, address, contact details, details relating a claim that you, your employer or an organization who we insure or a third-party claimant provides to us in relation to the administration of an insurance / reinsurance policy or other legitimate business purpose;

  • information relating to any criminal or fraudulent activities provided to us by you or third parties (such as anti-fraud agencies or other insurers);

  • details of your visits to our website and information collected through cookies and other tracking technologies.


Everen Limited collect this information from you, or from authorized third parties.


Processing purposes

Everen Limited process your personal data for the following purposes:

  • policy administration,

  • claim processing,

  • payments processing,

  • compliance with applicable laws and regulations as well as financial crime and fraud prevention, compliance with corporate financial responsibilities, and

  • fulfilling contractual obligations


Data transfers and recipients: legal justification for such transfers

Everen Limited may transfer your data to insurance market participants or other companies within Everen Limited or their respective affiliates or sub-contractors. Those transfers would always be made in compliance with the Data Protection Laws.


Retention periods for, and deletion of Your Personal Data

Personal data is retained for as long as is reasonably necessary for the purpose for which that data is collected and to the extent permitted by applicable laws (including for the purpose of satisfying any legal, regulatory, tax, accounting or reporting requirements). Personal data may be retained for a longer period in the event of a complaint or if there is prospect of litigation. 


Your statutory rights

You have a number of rights with regard to the processing of your Personal Data.  These may include:

  1. the right to access: you have the right to submit a request to Everen Limited for copies of your personal data that we process.

  2. Rectification – You have the right to request that Everen Limited correct any information you believe is inaccurate. You also have the right to request Everen Limited to complete the information you believe is incomplete.

  3. Blocking, to prevent processing of your data if used for marketing or public relations;

  4. Erasure and destruction: You have the right to request that Everen Limited erase your personal data, if we no longer have a valid need to possess the data.


How to exercise your right

In accordance with Section 20 under Part 3 of PIPA; in order to exercise the above-mentioned rights, a written request must be submitted to the Privacy Officer. Everen Limited may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. Further information in relation to your request may also be requested from you in order to respond.


Time limit to respond 

Everen Limited try to respond to all legitimate requests within 45 days. Written notification will be provided, if it may take us longer if your request is particularly complex or you have made a number of requests.


Changes of this notice

This notice is subject to change.  The latest version can be provided upon written request.


Contact Information

If you wish to exercise your rights or if you have any questions concerning this notice, please address your request to the Privacy Officer – Matthew E.C. Pifer.

E-Mail: [email protected] / Telephone: 441-295-0905

Address: Everen Limited, 3 Bermudiana Road, Hamilton HM11, Bermuda